Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MSS025004 Mapping and Delivery Guide
Provide environmental information to customers
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | MSS025004 - Provide environmental information to customers |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit of competency covers the ability to respond to internal and external requests for information about environmental management plans, policies, procedures and/or environmental data. Personnel are required to gather information, such as environmental management requirements for specific work activities, revised plans/procedures, sampling or monitoring data, test results and trend analysis, and supply it to customers in accordance with workplace procedures.This unit of competency is applicable to environmental technicians working in all industry sectors.While no specific licensing or certification requirements apply to this unit at the time of publication, environmental monitoring and management activities are governed by relevant legislation, regulations and/or external accreditation requirements. Local requirements should be checked. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Judgement of competence must be based on holistic assessment of the evidence. Assessment methods must confirm consistency of performance over time, rather than a single assessment event. This unit of competency is to be assessed in the workplace, or a simulated workplace environment. A simulated workplace environment must reflect realistic operational workplace conditions that cover all aspects of workplace performance, including the environment, task skills, task management skills, contingency management skills and job role environment skills. Foundation skills are integral to competent performance of the unit and should not be assessed separately. Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate. Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept in each case). Holistic assessment methods include: review of environmental information provided by the candidate to at least three (3) different customers feedback from supervisor and/or customers that the candidate consistently provides timely information which meets their needs oral and/or written questions to assess the candidate’s knowledge of environmental management terms, principles, legislative/regulatory requirements, workplace environmental management plans, policies and procedures. Access is required to workplace documentation, procedures, and specifications associated with this unit including, but not limited to: site/project/program history relevant legislation, codes, standards, workplace environmental management policies, plans, strategies, procedures and checklists access to a computer, internet, data sets, workplace information management system and reports. Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator. The assessor must demonstrate both technical competency and currency. Technical competence can be demonstrated through: relevant VET or other qualification/Statement of Attainment AND/OR relevant workplace experience Currency can be demonstrated through: performing the competency being assessed as part of current employment OR having consulted with an organisation providing environmental monitoring, management or technology related services about performing the competency being assessed within the last twelve months. |
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Prerequisites/co-requisites | |||
Competency Field | Data |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Receive and assess the request for environmental information |
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Element: Prepare the response |
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Element: Provide environmental information |
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Element: Record details of request and response |
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